Plan of Corrections

After receiving a statement of deficiencies from a survey, agencies often need to create a Plan of Correction (POC) to address the issues identified. With limited time to develop and submit this plan, it's crucial to have a clear and effective approach. At HCL, our team of experienced consultants, including former surveyors, administrators, and agency owners, can assist you in formulating and executing a successful correction plan.

Our services include:

• A comprehensive review of the deficiencies outlined in the statement, along with understanding the required timelines for each corrective action.

• Identification of necessary steps and strategies to address each deficiency and ensure compliance.

• Development of a detailed Plan of Correction that is in alignment with your agency’s leadership and ready for submission to the regulatory body.

Plan of Corrections Assistance

The Joint Commission Standards

ACHC Standards

CHAP Standards

State Surveys

What’s Included

• Complete review of survey findings

• Professionally written Plan of Correction (POC)

• Root-cause analysis and corrective action plan

• Staff training recommendations

• Monitoring & QAPI follow-up structure

• Ready-to-submit document that meets all state & federal expectations

A failed survey doesn’t have to derail your agency.

Our Plan of Correction (POC) service starts at only $300 and gives your facility a clean, professional, and fully compliant response to state or federal survey deficiencies.

We write clear, defensible, and surveyor-ready Plans of Correction that address the root cause, corrective action, staff education, ongoing monitoring, and prevention of recurrence—everything regulators expect, without the stress on your team.

Whether it’s a minor citation or multiple Condition-level deficiencies, our consultants handle the entire POC process with accuracy, speed, and deep regulatory knowledge.

Your reputation, license, and reimbursement matter — let us protect them.

Survey Deficiencies? We Fix Them Fast.

We Work With the Following Healthcare Facilities

• Hospice Agencies

• Home Health Agencies

• Home Care Organizations

• Primary Care Clinics

• Adult Day Health Care (ADHC)

• Centers Assisted Living Facilities (ALFs)

• Skilled Nursing Facilities (SNFs)

• Intermediate Care Facilities (ICF/DD, ICF/DD-H, ICF/DD-N)

• Behavioral Health Programs

• Substance Use Treatment Centers

• Outpatient Medical Clinics

• Rehab & Therapy Centers

• Community-Based Adult Services (CBAS)

• Ambulatory Surgery Centers

• Durable Medical Equipment (DME) Providers

• Rural Health Clinics

• Medical Groups & Physician Offices

Fast turnaround. Clear language. Zero fluff.

When surveyors cite your facility, time and accuracy are everything. Our expert consultants create a polished, regulatory-aligned Plan of Correction tailored to your agency’s deficiencies. We don’t use templates — every POC is custom-written to meet exactly what CMS, or your state agency, requires.

We Work With the Following State Departments

• Alabama – Alabama Department of Public Health (ADPH)

• Alaska – Alaska Department of Health and Social Services (ADHSS)

• Arizona – Arizona Department of Health Services (ADHS)

• Arkansas – Arkansas Department of Health (ADH)

• California – California Department of Public Health (CDPH)

• Colorado – Colorado Department of Public Health and Environment (CDPHE)

• Connecticut – Connecticut State Department of Public Health (CSDPH)

• Delaware – Delaware Division of Public Health (DDPH)

• Florida – Florida Department of Health (FDH)

• Georgia – Georgia Department of Public Health (GDPH)

• Hawaii – Hawaii State Department of Health (HSDH)

• Idaho – Idaho Department of Health and Welfare (IDHW)

• Illinois – Illinois Department of Public Health (IDPH)

• Indiana – Indiana State Department of Health (ISDH)

• Iowa – Iowa Department of Public Health (IDPH)

• Kansas – Kansas Department of Health and Environment (KDHE)

• Kentucky – Kentucky Department for Public Health (KDPH)

• Louisiana – Louisiana Department of Health (LDH)

• Maine – Maine Department of Health and Human Services (MDHHS)

• Maryland – Maryland Department of Health (MDH)

• Massachusetts – Massachusetts Department of Public Health (MDPH)

• Michigan – Michigan Department of Health and Human Services (MDHHS)

• Minnesota – Minnesota Department of Health (MDH)

• Mississippi – Mississippi State Department of Health (MSDH)

• Missouri – Missouri Department of Health and Senior Services (MDHSS)

• Montana – Montana Department of Public Health and Human Services (MDPHHS)

• Nebraska – Nebraska Department of Health and Human Services (NDHHS)

• Nevada – Nevada Division of Public and Behavioral Health (NDPBH)

• New Hampshire – New Hampshire Department of Health and Human Services (NHDHHS)

• New Jersey – New Jersey Department of Health (NJDH)

• New Mexico – New Mexico Department of Health (NMDH)

• New York – New York State Department of Health (NYSDH)

• North Carolina – North Carolina Department of Health and Human Services (NCDHHS)

• North Dakota – North Dakota Department of Health (NDDH)

• Ohio – Ohio Department of Health (ODH)

• Oklahoma – Oklahoma State Department of Health (OSDH)

• Oregon – Oregon Health Authority, Public Health Division (OHA)

• Pennsylvania – Pennsylvania Department of Health (PDH)

• Rhode Island – Rhode Island Department of Health (RIDH)

• South Carolina – South Carolina Department of Health and Environmental Control (SCDHEC)

• South Dakota – South Dakota Department of Health (SDDH)

• Tennessee – Tennessee Department of Health (TDH)

• Texas – Texas Department of State Health Services (TDSHS)

• Utah – Utah Department of Health (UDH)

• Vermont – Vermont Department of Health (VDH)

• Virginia – Virginia Department of Health (VDH)

• Washington – Washington State Department of Health (WSDH)

• West Virginia – West Virginia Department of Health and Human Resources, Bureau for Public Health (WVDHHR)

• Wisconsin – Wisconsin Department of Health Services (WDHS)

• Wyoming – Wyoming Department of Health (WDH)

Immediate Jeopardy?

Act Fast — HealthBridge is ready to protect your agency and guide you through every step.

Contact us for a Free Consultation

HealthBridge has extensive experience in survey preparations and CMS regulations, ensuring your entire agency is ready for inspection. Our team, made up of former surveyors, knows exactly what to look for to ensure a smooth survey process. Contact us today for a free evaluation and to make sure your agency is fully prepared for its next survey.